HomeCryptoCoinGecko confirms data breach of email provider: over 23,000 phishing emails sent

CoinGecko confirms data breach of email provider: over 23,000 phishing emails sent

CoinGecko, a well-known cryptocurrency data aggregator, recently confirmed a significant data breach, which occurred due to a compromise of its third-party email management provider, GetResponse. 

L’incidente, che ha avuto luogo il 5 giugno, ha permesso agli aggressori di esportare le informazioni di contatto di oltre 1,9 milioni di utenti di CoinGecko, con oltre 23.000 email di phishing inviate.

What happened to CoinGecko with the phishing emails

The security breach was caused by the compromise of a GetResponse employee’s account, allowing hackers to access and steal sensitive information. This event had a significant impact on the security of CoinGecko users, exposing them to phishing risks and other forms of online fraud.

CoinGecko has released an official statement to inform its users of the incident, emphasizing the importance of being vigilant regarding suspicious emails and not clicking on unverified links. The company has also worked closely with GetResponse to understand the extent of the breach and take immediate measures to mitigate the damage and prevent further compromises.

The initial reports emerged yesterday, when numerous users reported receiving phishing emails regarding crypto airdrop scams. These fraudulent emails, designed to appear legitimate, attempted to deceive recipients into providing personal information or transferring cryptocurrency.

The crypto airdrop scams have become increasingly common, exploiting the popularity of cryptocurrencies and the lack of awareness of many users regarding security practices. CoinGecko has urged its users to be particularly cautious and to always verify the authenticity of the communications received.

Security measures and recommendations

Following the breach, CoinGecko has implemented several security measures to further protect its users. Among these measures are the adoption of two-factor authentication (2FA) for employee accounts and the introduction of more stringent security protocols for managing user information.

CoinGecko has also provided some recommendations to its users to protect themselves from future threats:

  1. Attention to suspicious emails: Users should be cautious when responding to unsolicited emails or those containing suspicious links. It is advisable to always verify the authenticity of the sender before taking any action.
  2. Two-factor authentication (2FA): CoinGecko strongly encourages the use of 2FA to protect online accounts. This additional security measure makes it more difficult for hackers to access accounts, even if they possess the login credentials.
  3. Password update: Users should regularly update their passwords and use unique and complex combinations for each account. Avoiding the use of the same password for multiple services reduces the risk of compromise in case of a breach of one of the services.
  4. Online security education: It is essential that users are informed about the risks and best practices for online security. CoinGecko will provide resources and guides to help its users recognize and avoid phishing scams.

The response of GetResponse to the CoinGecko incident

GetResponse, the email management provider involved in the breach, has released a statement expressing its regret for the incident and committing to collaborate with CoinGecko to improve its security measures. The company has initiated an internal investigation to determine how the compromise occurred and to implement improvements that can prevent future breaches.

GetResponse has also contacted the competent authorities and is collaborating with cybersecurity experts to resolve the situation as quickly and effectively as possible. The company has promised to keep its customers updated on the progress of the investigation and the measures taken to protect data in the future.

This incident highlights the vulnerability of data management platforms in the cryptocurrency sector and the importance of implementing robust security measures. With the rise in popularity of cryptocurrencies, hackers are becoming increasingly sophisticated in their attack techniques, making it essential for companies to adopt proactive security strategies.

The data breach of CoinGecko and the consequent phishing scams represent a hard blow to user trust, but they also offer an opportunity to strengthen defenses and increase awareness regarding online security.


The confirmation of the data breach by CoinGecko through the provider GetResponse has highlighted the challenges and risks associated with managing user information in the cryptocurrency sector. CoinGecko’s rapid response and the measures taken to protect its users are crucial steps to mitigate damage and prevent future incidents.

Users are invited to remain vigilant and follow security recommendations to protect their data and digital resources. CoinGecko, for its part, continues to work to improve its defenses and ensure a safer environment for all cryptocurrency enthusiasts.