Revolut has announced a partnership with Collinson to offer free access to airport lounges to its users in case of air delays.
The service is called Smart Delay and will be provided free of charge to Revolut’s Premium and Metal users.
Collinson is a company that focuses on customer benefits and loyalty programmes. Thanks to this agreement, Revolut users with a Premium or Metal plan will receive free access to over 1000 lounges at more than 500 airports in over 100 countries around the world if their flight is delayed by at least one hour.
The Smart Delay service does not depend on the type of the ticket, it includes snacks, refreshments, free Wi-Fi, newspapers and magazines, as well as the use of meeting rooms and business services, where available.
Premium users will also be offered the possibility to bring someone with them, while Metal users will be allowed to bring up to three people.
In order to use the service, it is necessary to access the Revolut app and register the flight. If the flight is delayed by more than 60 minutes after registration, users will receive free access to the airport lounge directly through the app.
Product Owner for Premium and Metal at Revolut, George Robson, said:
“We know travel is very important for Revolut customers. That’s why we’ve teamed up with Collinson: to make those the stressful moments of travel less-so. Our Premium and Metal customers can now travel knowing that with just a few taps on their Revolut app, they can wait for their delayed flight in comfort at no extra cost. Currently Revolut Premium and Metal customers can buy lounge access at a discounted rate, so this new benefit adds an additional level of cover and value for those unforeseen travel moments.”
David Evans, Joint CEO at Collinson, added:
“Flight delays are always stressful, which is why we’ve teamed up with Revolut to give customers a benefit that makes the wait as pleasant as possible. With nearly four million global flight delays every year, it’s likely that every now and again travellers will find themselves delayed. Access to SmartDelay means that Revolut customers can have peace of mind when they travel, knowing that if they are delayed they’ll have instant access to Collinson’s leading global lounge network, all without having to deal with any lengthy travel insurance claims.”