Bitfinex is coping with the coronavirus emergency using smart working.
Indeed, the exchange reveals that it has actually been operating extensively in smart working mode for a long time, in line with the ideals of decentralization of the crypto sector and that this could also help other companies in the battle against this emergency.
This is why it explicitly calls for companies to follow its example, suggesting that they adopt a decentralized model that promotes remote working as a means of adapting to these new challenges.
In particular, the crypto sector, which has a reputation for being at the forefront of new technologies, should develop new inclusive business models with a more diverse workforce including, for example, working mothers or people with disabilities.
For instance, Bitfinex’s decentralized business model has been designed to serve customers around the world, in different time zones, and this has enabled optimal business performance even during the recent market turmoil, thanks in part to the decentralized work structure.
This has allowed the exchange to suffer minimal impact from the problems caused by the current pandemic and could be taken as an example both in the crypto industry and outside.
It is a business model that enables service providers to operate around the world, distributing their talents and leveraging an experienced workforce with the ability to collaborate productively remotely.
Bitfinex has a multilingual team working in a variety of industries, such as IT, finance and law, with flexible working hours and the encouragement of remote collaboration.
Bitfinex COO, Claudia Lagorio, said:
“We are resilient in these very challenging times. Being already set up and trained to work remotely, our personnel’s productivity hasn’t been affected by COVID-19. From a personal point of view, it is a blessing to be able to deliver business as usual to our customers in a safe and secure environment. It helps us keep a sense of normalcy in this uncertain and volatile climate that we have never experienced before. At Bitfinex, we work in a multicultural environment that promotes the exchange of knowledge and personal development, making it a great experience for everybody. Thanks to technology, we have all the instruments to work and collaborate in real time without compromising quality, safety and security. Personnel attend periodic team building events where we meet in person and collaborate and socialize together. This helps to build relationships that last over time and makes daily work and interactions much smoother and more meaningful”.